Ktimatologio S.A. is a public company in Greece responsible for the study, development and operation of the Hellenic Cadastre. 

In order to reduce bureaucracy and make real estate property transfer procedures simpler, faster and easier, the company decided for the automation and workforce optimization of its contact center. 

This process has been enabled by CISconn, TC&C’s cutting edge Cisco UCCX-SAP CRM connector.