Technologies for
Collaboration &
tailored to Your needs

We designed it INNOVATIVE

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More than call recording

Unified Compliance Recording for ALL Media
Full Compatibility with
Cisco UC and BT Trading Turrets
Emotion Detection Powered by AI
Centralized Recording for
Telecommuting and Distance Learning

CARIN Features and Benefits

Watch this intro and find out how the unique and advanced features of the CARIN365 Unified Recorder for ALL media benefits you and your customer.

Professional Services

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Customer sites

Upgrade to CARIN 10.7 Now

Your favorite compliance recording solution’s latest version is out. Our developers have been working hard until the very last moment, so that we are able to present CARIN 10.7 with upgraded features and a redesigned layout, for your better user experience.

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CARIN 10 Verified as BT Compatible

We are proud to announce that CARIN has been tested and verified by BT as a compatible recording solution on the BT Trading & Command Interoperability Test, certifying that the CARIN Unified Recording Suite is compatible with the corresponding BT equipment.

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How to Boost Productivity in Your Call Center

Enhancing call center agent productivity is a company objective contact center team leaders have a huge impact on. Although this is a complex task, implementing even a few basic modifications can show spectacular results in terms of efficacy and also can result in a more efficient and engaged work-environment, which then using continuous improvement in small incremental steps can turn around a call center relatively quickly.

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Call Center Data in the Cloud - Is it Secure?

Although the majority of enterprises may have been reluctant so far, the future of data storage is in the cloud. It is rapidly improving and today’s cloud computing services are fairly secure and there are many great cloud compliance solutions out there to choose from.

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When Was the Last Time You Reconsidered Your GDPR Compliance Strategy?

Recording of telephone conversations is a common practice among call center organizations for several interests, from training purposes through business analysis to fulfilling agent-customer agreements. It also increases the traceability of customer service, provides valuable data for sales and contributes to the improvement of a quality service.

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