We CREATE
Technologies for
Collaboration
& Compliance
tailored to Your needs

CARIN:
We designed it INNOVATIVE

You made it our icon.

More than call recording

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Unified Compliance Recording for ALL Media
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Full Compatibility with
Cisco UC and BT Trading Turrets
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Emotion Detection Powered by AI
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Centralized Recording for
Telecommuting and Distance Learning
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ipad
macbook
iphone
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CARIN Features and Benefits

Watch this intro and find out how the unique and advanced features of the CARIN365 Unified Recorder for ALL media benefits you and your customer.

Professional Services

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TC&C Renews Cisco Select Developer Worldwide

By achieving this designation, TC&C has again proven the ability to provide sophisticated, value-added Cisco solutions for a variety of industries globally.
The current certification of TC&C as a Premier Integrator is valid until July 7, 2025.


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Upholding Compliance and Security: A Deep Dive into CARIN Software

In today's digital age, where communication is vital yet sensitive, ensuring compliance and security within recorded communications is paramount. With the evolution of technology, businesses require robust solutions that not only meet regulatory standards but also incorporate advanced security features to safeguard sensitive information. Enter CARIN, a cutting-edge compliance recorder software designed to address these critical needs.


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How to: Extract AI-Ready Data from Enterprise Recordings

The familiar announcement of call centers is a ubiquitous feature of customer service interactions:
"This call may be recorded for quality and compliance purposes."

It signifies an acknowledgment that customer interactions might be reviewed to improve service standards and ensure regulatory compliance. However, for many businesses, these recordings hold much more potential than mere storage of conversations. Imagine if these recordings could be instantly transformed into actionable wisdom. Consider how they could fuel AI algorithms to uncover patterns, insights, and new business opportunities call by call.


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Unlocking the Value of Call and Contact Center Recording

Within the intricate operations of customer service, achieving excellence is an ongoing endeavor for call and contact center managers and supervisors. In this pursuit, one invaluable asset stands out in every interaction – collaboration data. Among the tools available, few have as significant an impact on extracting data to enhance service quality as the practice of recording communication in a call center.


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Navigating the Wave: Emerging Trends in Omnichannel Recording and Analysis with CARIN

In the ever-evolving landscape of customer service and communication, the demand for seamless interactions across multiple channels continues to soar. As businesses strive to meet the diverse needs of their clientele, the importance of omnichannel recording and analysis has never been more pronounced. Today, we delve into the emerging trends shaping this dynamic field, empowered by TC&C's cutting-edge software, CARIN, to stay ahead in the game of customer engagement.


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