We CREATE
Technologies for
Collaboration
& Compliance
tailored to Your needs

CARIN:
We designed it INNOVATIVE

You made it our icon.

More than call recording

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Unified Compliance Recording for ALL Media
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Full Compatibility with
Cisco UC and BT Trading Turrets
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Emotion Detection Powered by AI
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Centralized Recording for
Telecommuting and Distance Learning
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ipad
macbook
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CARIN Features and Benefits

Watch this intro and find out how the unique and advanced features of the CARIN365 Unified Recorder for ALL media benefits you and your customer.

Professional Services

You are never alone

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Continents

10

Countries

10

Partners

100

Customer sites

Partner - Cisco SD
Partner - Cisco PI
Inter software
BT

We celebrate our company's 30th anniversary this year!

The past 30 years have not only been about work and professionalism, but also about sharing non-professional moments together, outside of work. It is those moments that have created the strong team that we are today. We would like to extend a heartfelt thank you to all of our employees, past and present, for their hard work and dedication. Here's to many more years of success together!

Trust in the Cloud but Keep Your Data On-prem

You can have your cake and eat it, too. Take advantage of a cloud contact center but rest assured that your data is on-prem, due to CARIN’s special features.


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Season's Greetings

Approaching the end of 2022, we would like to express our thanks and appreciation for this year’s joint cooperation. We wish you all the best and a prosperous year for 2023.

Best regards,
the TC&C Team

Can AI tell from your webcam’s video if you’re sick?

TC&C’s CEO, Csaba Juhász PhD and two colleagues from the University of Pannonia, Zsolt Vassy and István Vassányi conducted a noteworthy study which investigated the potential of using artificial intelligence methods (AI) on data generated from computer devices to diagnose illnesses. The findings are encouraging, particularly in regard to respiratory and mental diseases. Nevertheless, additional research is essential to arrive at definite conclusions, and it should involve a larger sample size.


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Smart Call Recording for an Outstanding Customer Experience - In Focus: Data Privacy

This post is a translation of the article, published in Digital Hungary. You can read the original article here.

Artificial intelligence-based solution to help increase the level of customer satisfaction in contact centers in accordance with legislative requirements


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