TC&C proudly announces the general availability of the Carin unified recording suite for Avaya solutions. The new recording module is capable to record DCP and Avaya H.323 IP phonesets using the Avaya Application Enablement Services (AES) server and the Avaya Communication Manager (CM) new RTP forking feature introduced in CM 5.0 and AES 4.1. This recording method does not require service observing or single-step-conference, thus eliminates the expensive licenses and limitations.
The development is the result of a joint effort carried out by Avaya and TC&C as part of the official Avaya Developer Connection Program. The first customers are already using this new recording system.
By entering the Avaya marketplace, TC&C can offer unique and advanced solutions to Avaya customers also. Carin's outstanding recording suite, which provides a unified approach for voice, video and telepresence is now available for Avaya customers.