October 7, 2024
In 2025, tracking the right metrics will be vital for contact centers balancing operational efficiency and strict regulatory compliance. With rising customer expectations and evolving data protection laws like GDPR and PCI DSS, focusing on key performance indicators is essential for success.
October 1, 2024
In today’s fast-paced business environment, staying ahead of the competition means optimizing every aspect of operations—especially communication. Whether it’s a global strategy session, a regulatory compliance review, or an internal project update, meetings often carry valuable insights that drive decision-making. However, the challenge for many organizations is managing and reviewing the vast amount of information generated during these meetings. TC&C’s Unified Collaboration Recorder, CARIN, has taken a leap forward with its new AI-powered Meeting Minutes feature—an enhancement to its already robust transcription service.
September 16, 2024
The protection of banking secrecy is a cornerstone of the financial industry, especially in Switzerland, where privacy and client confidentiality are embedded in the legal framework. Financial institutions must navigate complex regulatory requirements while safeguarding sensitive customer information. TC&C’s CARIN recording solutions offer a robust, secure, and compliant approach to managing customer communications, ensuring that banking secrecy is upheld without compromise.
August 26, 2024
As a valued participant in TC&C's partner program, your success is our success. We understand that recommending the right solutions to your customers is critical not only for their satisfaction but also for your business growth. That’s why we want to highlight our flagship product, CARIN, the AI-powered compliance recorder, and explain why it’s the ideal solution to recommend to your customers.
August 14, 2024
Have you heard about TC&C's Valued Partner Program, that is designed to empower your business growth by meeting your customers' needs through our innovative portfolio? As a compliance recorder and analytics software developer, TC&C is proud to market our flagship product, CARIN, globally. Our partner program offers a plethora of benefits aimed at helping you differentiate your offerings, generate new revenue streams, and gain a competitive edge.
ITBN Conf-Expo 2026 Hungary's leading independent cybersecurity conference and expo, spread across 5,300 m² at the Bálna National Defense Center. Covers AI risks, NIS2, OT, fraud, and cyber sovereignty.
“Your system is reliable and user-friendly. It fits in really well to the rest of our IT infrastructure, simplified maintenance provides increased recording stability.”
Swedish National Debt Office (Sweden)
“We have been working with TC&C for over ten years, which has excellent professionals. Carin is the recording tool we trust and offer to our customers, with advanced search and sharing features, all in clear, objective, and easy-to-use interface.
Watch Video...”
Douglas Pereira
Techfour (Brazil)
“We have been in a business partnership with TC&C for more than fifteen years. As a leading digital service provider, we work together with our partners on solutions that are reliable, secure, easy for our customers to use with satisfaction, and that enhance their competitiveness. In TC&C, we have found such a partner, as proven by this long-term cooperation.
Watch Video... ”
Krisztián Kovács
Chief Engineer, T-Systems, Hungary
“We use Carin because it's a very stable, resilient, flexible, and multi-platform solution. TC&C has a very expertised team who support us fastly all the time that we need.
Watch Video...”
Gabriel Tumolo
BTG Pactual (Brazil)
“TC&C recommended the integration of our CARIN Call Recording System with Cisco Jabber and cell phones. Our co-workers were able to switch to using the new system without any difficulties...
Read more...”
Zéno Daume
Head of IT Operation, Erste Bank, Hungary
“The support provided by the TC&C team responds very quickly and flexibly to emerging tasks. They deliver highly effective work. I wish them continued success for many more years, and that they keep carrying out their work with the same enthusiasm, creativity, and effectiveness.
Watch Video...”
István Bial
Expert, OTP Bank, Hungary
“I'm glad to see your steady progress. You are a joy to work with.”
Justin Hodgson
Cisco Systems (United States)
“I have been extremely impressed with TC&C's support for our online and distance learning programs and services.
Watch Video”
Dr. Miguel Ramlatchan, Old Dominion University
Assistant Vice President
“iWith this solution, we can fulfll our legal obligation, as the recording of each call is provided by TC&C's product, the CARIN voice recording system.
Read more...”
Zsolt Márvány
Head of Treasury FX Sales, CIB Bank, Hungary
“We are convinced that CARIN is the solution that we were waiting and expecting in our company as we had so many problems with other worldwide vendors.”
Jean-Pierre Ceccacci
Department Manager, Professional and Hardware Services, Telindus, Luxembourg
“Your help and level of support provided is really remarkable and much appreciated.”
Ibrahim Dwidar
Head of IT Development, Fuse Technologies, London
“Thank you for all your hard work. I am always impressed by the ability of your company to deliver upon our needs.”
Jason Silverstein
Senior Engineer and Project Manager, ODU