Season's Greetings

Thank you for your business in 2021.

Regardless of the difficulties that the past years have posed, TC&C have been able to participate in several great collaborations and to keep evolving together with you.

We look forward to working with you and contributing to your success in 2022.
We wish you a prosperous and happy new year.

Your TC&C Team

Critical vulnerability in Apache Log4j library

As you might know, researchers recently discovered a critical vulnerability in Apache Log4j library (CVSS severity level 10 out of 10).

As millions of other Java applications, this also affects the software products developed by TC&C. We are in the process of notifying all our customers, however please reach out to us for patching your CARIN or other instance.

Contact Centers of Hilti Keep on Call Recording with CARIN

Hilti delivers cutting-edge technology, software and services to support the professional building-industry. TC&C is honoured to keep on providing Hilti the right tools to fulfill their mission to build a better future.

Upgrade to CARIN 10.9 Now

Our team is extremely excited to announce that the 9th minor release of our compliance recording system, CARIN 10 is out now.

CARIN LectureCorder featured at InfoComm2021

We are extremely thankful for the wide audience we have been able to reach via InfoComm2021 and for Miguel Ramlatchan for sharing Old Dominion University’s experience in creating richer media during their online lectures with CARIN LectureCorder.

TC&C and Old Dominion University in Collaboration for the Academic Year of 2021/22

We already shared many information about the joint work and achievements of TC&C and ODU, and we are proud to announce that the collaboration continues and CARIN LectureCorder is going to record the university’s distance learning program in the upcoming semesters as well.

Why Old Dominion University Uses CARIN LectureCorder? – A Presentation at InfoComm 2021

This year the InfoComm conference takes place in Orlando, Florida on 27-29 of October, 2021 and the presentations will be streamed online as well. The event is all about introducing and presenting the latest audiovisual technological advancements, learning skills and networking. Within the extremely interesting arsenal of presentations, there is one lecture on InfoComm’s program that makes us particularly excited.

Blom Bank Soars with CARIN

CARIN is a preferred recording solution for banks, here is why.

Bridgestone Renews ccConn-tract to Keep on Rolling

Our Team is proud to report that this year Bridgestone decided again on renewing their contract for ccConn support. By this renewal we have been serving them for over 10 years.

Advanced Collaboration Architecture Specialization

TC&C has been certified as an Advanced Collaboration Architecture Specialized Partner. We have met all requirements for achieving the above Certification, including personnel, support and specialization.

Ariston's Customer Service is Supported by ccConn

Ariston is a worldwide expert in water heating and heating systems, serving its customers day by day via operating an effective and seamless customer service.
How? Obviously with ccConn!

TC&C Contributes to MOL's Workforce Optimization

MOL, the Hungarian multinational oil and gas company, has recently upgraded its system with our solution, ccConn’s newest offer, a C4C connector in order to simplify data and call control in the company’s call centers. The C4C connector serves as a middleware between SAP ECC or CRM and Cisco Unified Contact Center Express.

CARIN Continues to Record All Interactions of WOOD & Company

WOOD & Company is a member firm of Oaklins and is regulated by the Czech National Bank, serving its customers with asset management and investment banking solutions. It is a huge honour for TC&C that we can keep supporting WOOD & Company in the future with our flagship product, the CARIN365 Compliance Recording Solution.

TC&C Keeps on Managing the Integration Service of Royal Jordanian

TC&C creates technologies for collaboration and compliance specialized for Cisco infrastructures which encompasses several fields. In today’s news we brought to you a special example of the use cases of TC&C’s products.

Cisco Preferred Solution Partner

We are proud to announce that TC&C has again been certified as a Cisco Preferred Solution Partner. We have met all necessary requirements for achieving this, yet another partnership with Cisco, including all the necessary requirements. We also demonstrated that our solutions developed for Cisco environments are preferred by Cisco themselves.

Cisco Premier Integrator

TC&C has been certified as a Cisco Premier Integrator. We have met all necessary requirements for achieving this partnership, including personnel, specialization, support requirements and we also demonstrated that we are qualified to sell, install and support Cisco solutions.

Collaboration SaaS Specialization

TC&C achieved Collaboration SaaS Specialization. We are proud to announce that have met all requirements and criteria necessary to earn the attached certification.

Twelve Capital Reposes Confidence in CARIN

Twelve Capital offers a range of investment strategies that capture insurance investment opportunities for a wide range of asset classes and has chosen CARIN to record all their unified communications again.

CARIN 10 Verified as BT Compatible

We are proud to announce that CARIN has been tested and verified by BT as a compatible recording solution on the BT Trading & Command Interoperability Test, certifying that the CARIN Unified Recording Suite is compatible with the corresponding BT equipment.

CARIN Manages the BT Recording Duties of Adnoc from Now on

We gladly report that Adnoc Trading, the trade-manager company of Abu Dhabi National Oil Company records its converging, BT powered trading floors with CARIN.

Bank Degroof Petercam Stays Compliant with CARIN

Bank Degroof Petercam is an independent financial partner for institutional investors and corporations and has been in the market of asset management for 150 years now.

CARIN Keeps on Supporting ProCredit Bank

Another great example how well TC&C’s CARIN365 performs in the field of call recording and data management for the financial sector. We are honoured to report that ProCredit is a long time CARIN user, and decided to stick with our service further on.

The CARIN Recording System Featured in AECT's Study on E-learning

We are proud to report that CARIN was chosen to participate in a research called “Freehand Drawing, Static Slides, and the Impact on Social Presence in Online Classes.” The research was designed and carried out by Old Dominion University, Norfolk, VA.

Season's Greetings

Thank you for your business in 2020.
It has been a pleasure helping you reach your goals even during these difficult times.

We look forward to working with you and contributing to your success in 2021.
We wish you a prosperous and happy new year!

Your TC&C Team

OTP Bank Keeps on Recording with CARIN in 2021

OTP Group, one of the leading banking groups in Central and Eastern Europe extended it’s cooperation with TC&C again this year. OTP Bank has implemented the CARIN Recording System into their contact center operation for several years now and we are pleased to see this collaboration proceed.

Advanced Collaboration Architecture Specialized Partner

TC&C has been certified as an Advanced Collaboration Architecture Specialized Partner. We have met all requirements for achieving the above Certification, including personnel, support and specialization.

COVID-19 Message

Dear Customers and Partners,

I would like to inform you what measures we have taken and what offer we make on behalf of TC&C to minimize disruption to our business processes and our cooperation with our clients and partners as a result of the current COVID-19/ coronavirus epidemic.

Budapest, March 16, 2020

Read more...

Collaboration SaaS Authorized Partner

TC&C has been certified as a Collaboration SaaS Authorized Partner by having met all Authorization program requirements and criteria necessary to earn this designation.

Season's Greetings

Thank you for your business in 2019.
It has been a pleasure helping you reach your goals.

We look forward to working with you and contributing to your success in 2020.
We wish you a prosperous and happy new year!

Your TC&C Team

Express Specialized Partner

TC&C has been certified as an Express Specialized Partner. We have met all requirements for achieving the above Certification, including personnel, support and specialization.

Advanced Collaboration Architecture Specialized Partner

TC&C has been certified as an Advanced Collaboration Architecture Specialized Partner. We have met all requirements for achieving the above Certification, including personnel, support and specialization.

Thank you for visiting us in San Diego

This year again, TC&C exhibited at Cisco Live's World of Solutions, in San Diego. This was our third Cisco Live exhibition in "the birthplace of California".
We are grateful to the beautiful city and to our visitors for our constantly busy booth and our huge success! Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

Win this pocket gimbal cam

From June 9th to 13th TC&C will be a part of Cisco Live in San Diego, CA.

Visit us at booth #2333 in the World of Solutions to get the latest update on our products and win an awesome pocket gimbal cam.

Visit TC&C at Cisco Live in San Diego

This is the third time that TC&C will be a part of Cisco Live's World of Solutions at the live conference in San Diego, from June 9 to June 13.

Visit us at booth #2333 in the World of Solutions to get the latest update on our products and win an awesome pocket gimbal cam.

Renewed Cisco Certification

TC&C has again been re-certified as a Cisco Premier Certified Partner. Our company has again met all requirements for achieving Cisco Premier Certification, including personnel, support and specialization.

CARIN 10 also verified as Cisco Compatible

It is the 6th time that CARIN has been tested and verified by Cisco as compatible with the then-current versions of Cisco Unified Communications Manager (CUCM) -- recently with the CUCM version 12.5.

Gràcies, Barcelona!

This year again, TC&C exhibited at Cisco Live's World of Solutions, in Barcelona. This is the fifth time in this fabulous city.
We say "Gràcies" to Barcelona and to our visitors! Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

Say hello to CARIN 10

Pre-order at Cisco Live & get one year CARIN subscription free!

CARIN 10, the latest version of CARIN is here! Our Cisco Compatible, omnichannel recorder just got better. We completely redesigned the user interface which is now fully responsive and supports HTML5. We also introduced exciting new features like Quality Assurance, Speech-to-Text Transcription, Instant Message Recording, Enhanced Reporting, and the all-new customizable Dashboard working all for you. With version 10, you can take advantage of our new purchase option, get recording subscription as low as an incredible € 0.30 per day. Beside our SaaS offering, you can go entirely to the cloud with Recording-as-a-Service, or you can get CARIN On-Premise.

Visit TC&C and win a drone at Cisco Live in Barcelona

This is the fifth time that TC&C will be a part of Cisco Live's World of Solutions at the live conference in Barcelona, from January 28 to February 1.

Visit us at booth B16a in the World of Solutions to get the latest update on our products and win an awesome drone.

Thank you for visiting us in Orlando

This year again, TC&C exhibited at Cisco Live's World of Solutions, in Orlando. This was our third Cisco Live exhibition in the Theme Park Capital of the World.
We are grateful to "The City Beautiful" and to our visitors for our constantly busy booth and our huge success! Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

Win this flying cam

From June 10th to 14th TC&C will be a part of Cisco Live in Orlado, FL.

Visit us at booth #1444 in the World of Solutions to get the latest update on our products and win a flying cam. 

You can enter the game by filling in the CARIN Quiz before 11:00 am on Thursday, June 14th. The prize drawing will be held at 11:30 am on the same day.

Win the flying cam and RECORD amazing aerial videos!

Thank you for visiting us in Barcelona

This year again, TC&C exhibited at Cisco Live's World of Solutions, in Barcelona. This is the fourth time in this fabulous city.
We say "Gràcies" to Barcelona and to our visitors! Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

Visit TC&C and win a drone at Cisco Live in Barcelona

This is the fourth time that TC&C will be a part of Cisco Live's World of Solutions at the live conference in Barcelona, from January 29 to February 2.

Visit us at booth E48 in the World of Solutions to get the latest update on our products and win an awesome drone.

Enormous success at Cisco Live 2017 in Las Vegas

Fourth time in Vegas! TC&C was again part of Cisco Live\'s World of Solutions, in Las Vegas. Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

MediaSense replacement with CARIN promotion

Cisco announced today the End-of-Sale and End-of-Life for Cisco MediaSense. TC&C provides a Swap-out Program for MediaSense customers.

For a limited time we are offering a special discount to help these companies to replace MediaSense with CARIN, the award-winning Unified Recording solution that outperforms all other similar solutions with its unique feature set.

 

Huge success at Cisco Live 2017 in Berlin

Second time in Berlin! TC&C was again part of Cisco Live's World of Solutions, in Berlin. Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

ccInfo 3.4 is released

Today, we are very pleased to announce the latest minor release of our popular wallboard application.

ccInfo 3.4 focuses on stability and speed. Some of the many things we have worked on since release 3.3 are performance and a better UX. We have restructured the database architecture and as a result now we can proudly announce that ccInfo is faster than ever. The latest release also features performance enhancements and bug fixes.

Our Customers who purchased ccInfo 3.x and have a valid, continuous support contract get the minor release for free.

OTP Bank reposes confidence in CARIN - again

OTP Bank one of the largest independent financial services providers in Central and Eastern Europe has chosen TC&C's CARIN to record their Unified Communications. OTP Bank is a long time CARIN user and now after upgrading their Cisco infrastructure they have chosen CARIN as their Unified Communications recorder again. 

CARIN 9.3 is released

TC&C is glad to announce the latest minor release of their popular award winning Unified Communications recorder. Our Customers who purchased CARIN 9.x and have a valid, continuous support contract get the minor release for free.

CARIN supports investments in Latin America

BTG Pactual the Brazilian financial company chose TC&C’s CARIN for compliance recording of the trading communications and all other calls with their clients.

Renewed Cisco Certifications in 2016

TC&C has been re-certified as a Cisco Premier Certified Partner. Our company has again met all requirements for achieving Cisco Premier Certification, including personnel, support and specialization. We have continued to demonstrate that we are qualified to sell, install and support Cisco solutions.

New offices in Los Angeles and Mexico City

TC&C as a member of a consortium has applied and won in a public procurement procedure to become a partner of the Hungarian National Trading House in the region United States (West) and Latin America.

Great success at Cisco Live 2016 in Las Vegas

Third time in Vegas! TC&C was again part of Cisco Live's World of Solutions, in Las Vegas. Thanks for your interest in our solutions, visiting our booth and participating in the drawing.

ccConn achieves Certified Integration with SAP® CRM

TC&C proudly announces that its ccConn 5.0 has achieved certified integration with SAP® CRM. The solution has been proven to integrate with SAP CRM, providing customers using Cisco Unified Contact Center Expresss (UCCX) with increased productivity and customer satisfaction based on a single unified user interface.

ccInfo 3.3 is released

TC&C is happy to announce the latest minor release of their popular wallboard application.

ccInfo 3.3 features among a host of others:

  • performance enhancements
  • bug fixes
  • full JRE compatibility

Our Customers who purchased ccInfo 3.x and have a valid, continuous support contract get the minor release for free.

Thank you for visiting us at Cisco Live 2016 in Berlin

TC&C was once again part of Cisco Live's World of Solutions, this time in Berlin. Thanks for visiting our booth, filling in our quiz and participating in the drawing.

Visit TC&C at Cisco Live and Win a Flying Cam

From February 15th to 19th TC&C will be a part of Cisco Live in Berlin.

Visit us at booth E45 in the World of Solutions to get the latest update on our products and win a flying cam

New Year's Wishes

Thank you for your business in 2015.
It has been a pleasure helping you reach your goals.

We look forward to working with you and contributing to your success in 2016.
We wish you a prosperous and happy new year!

Your TC&C Team

Slovenian financial group trusts CARIN

Zavarovalnica Triglav dd is the controlling company of the Triglav Group, which offers insurance, asset management and banking services. This Slovenian-based company principally engaged in using CARIN to improve the insurance and financial services.

The call recording software helps them and their agents’ daily work since 2012.

CARIN has got a mission in Kosovo

The Ministry for the Kosovo Security Force (MKSF) use TC&C’s unified call recorder CARIN to help their management and administration work while exercising civilian control over the Kosovo Security Force (KSF). 

CARIN365 supports Windows 10

The newest, 9.2 release of CARIN365 fully supports the new Microsoft Windows 10. All of our customers having continuous support contract and running CARIN v9.0 or v9.1 are entitled for a free minor upgrade to have the latest CARIN365 version 9.2 that includes many other improvements as well.

 

CASpro 5.0 under Beta-testing

TC&C’s Professional Call Accounting System, CASpro™ has been immensely renewed in the previous months and it is being beta-tested now. The latest version of the software will be released in the near future.

ccConn energises the contact center of Energija Plus

Another new ccConn system has been deployed in Slovenia, due to its exceptional success at our valued reference customer Pivovarna Laško. Together with the SAP consulting company Sapphir, TC&C implemented its connector solution for the electric service provider Energija Plus so that they could realise all the benefits of and achieve maximum ROI from the SAP ECC and Cisco UCCx.

ccConn on the US highways

The Chicago Lighthouse has chosen Accenture and TC&C to deliver ccConn to create real-time connectivity between Cisco UCCx and SAP CRM in their contact centre for the administrative agency of the Illinois State Toll Highway Authority (ISTHA).

Renewed Cisco Certifications in 2015

TC&C has been re-certified as a Cisco Premier Certified Partner. Our company has again met all requirements for achieving Cisco Premier Certification, including personnel, support and specialization. We have continued to demonstrate that we are qualified to sell, install and support Cisco solutions.

TC&C-Day 2015

TC&C-Days are a great way to facilitate bonding with our team members, reduce stress, and take the chance to get to know each other outside of the office.

This year we got our adrenaline pumping with go-kart racing including family members! 

Active collaboration with Cisco DevNet

At Cisco Live in San Diego, TC&C as a longtime Preferred Solution Partner participated again in the work of DevNet Zone, the developer community of Cisco.

CARIN365 version 9.0 also Cisco Compatible

It is the fifth time that CARIN has been tested and verified by Cisco as compatible with the then-current versions of Cisco Unified Communications Manager (CUCM) -- recently with the CUCM version 10.5.

Ariston uses ccConn

Ariston Thermo is a global group and an international leader in thermic comfort for domestic, commercial, and industrial applications. The group chose ccConn to connect their SAP and Cisco UCCx in order to get the most out of these two systems.

CARIN Versions End of Life Announcement

As of 30 April 2015, TC&C is announcing that all versions of the CARIN Unified Recorder below 9.0 will reach their End of Life (EOL) on 31 December, 2016

After 30 June 2015 CARIN versions below 9.0 will not be available for purchase and after 31 December 2016 CARIN versions below 9.0 will not be supported.

TC&C Showcasing CARIN at Cisco Connect 2015 in Dubai

This year Cisco Connect Dubai took place at the Atlantis the Palm Conference Centre on February 18 -19. 2015. Themed 'Connecting the Unconnected', the event addressed current technology business issues. TC&C's CARIN was showcased by IBA, one of their local Partners in the region, as the innovative call recording solution for Cisco.

Thank you for visiting us at Cisco Live 2015 in Milan

TC&C was once again part of Cisco Live's World of Solutions,in Milan, now for the second time. Thanks for visiting our booth, filling in our quiz and participating in the drawing.

Renewed Cisco Certifications

TC&C has been re-certified as a Cisco Premier Certified Partner. Our company has again met all requirements for achieving Cisco Premier Certification, including personnel, support and specialization. We have continued to demonstrate that we are qualified to sell, install and support Cisco solutions.

ccConn in the luxury business

The CHALHOUB Group, one of the leading forces in the luxury business in the Middle East has decided to purchase ccConn, the only connector for SAP and Cisco UCCx.

TC&C uses the cloud-based lab of Cisco DevNet

This year at Cisco Live in San Francisco,  DevNet Zone, the developer community of Cisco introduced its cloud-based lab called DevNet Sandbox. TC&C as a longtime Preferred Solution Partner of Cisco was invited to participate in the program.

The Largest power plant in Ukraine uses ccConn

DTEK, the largest energy company in Ukraine has chosen ccConn to connect their Cisco UCC Express CC and SAP to serve their customers better and to achieve maximum ROI on their SAP CRM.

Thank you for visiting us at Cisco Live 2014 in Milan

TC&C was again part of Cisco Live's World of Solutions, this time in Milan. Thanks for visiting our booth, filling in our quiz and participating in the drawing.

TC&C’s UCCX-SAP connector renamed to ccConn

The world’s most frequently deployed Cisco UCCx - SAP CRM connector, CISconn has recently been renamed to ccConn.

TC&C wins Cisco Eco System Partner of the Year 2013

Cisco named TC&C its Eco System Partner of the Year for 2013 in recognition of the outstanding contribution to Cisco’s business development throughout the year.

Polar uses ccConn

Polar, the manufacturer of sports training computers and heart rate monitoring equipment has chosen ccConn for their contact centre to improve the customer satisfaction.

TC&C at Cisco Live 2013 in Orlando, FL

In June 2013 TC&C was a part of Cisco Live’s World of Solutions at the live conference in Orlando, Florida.

TC&C at Cisco Live 2013 in London

In January 2013 TC&C was a part of Cisco Live’s World of Solutions at the live conference in London.

CCinfo for the Australian Government agency AusAID

TC&C's wallboard solution CCinfo was implemented at AusAID.
The Australian Agency for International Development (AusAID) is the Australian Government agency responsible for managing Australia's overseas aid program.

Carin outperforms its German competitors

TC&C's CARIN Unified Compliance Recorder was chosen by Procredit. Procredit Holding is an international financial group consisting of 21 banks operating in transition economies and developing countries in Eastern Europe, Latin America and Africa.

TC&C at Cisco Live 2012 in San Diego, CA

 

TC&C was once again part of Cisco Live's World of Solutions, this time in beautiful San Diego, California. Thanks for visiting our pod at Cisco’s Collaboration & Video Booth.

TC&C at Cisco Live 2012 in London

 

Thank you for visiting our booth at Cisco Live 2012 in London.

Upcoming Events

Tuesday, 12. July 2022.

Meet TC&C’s Team at the Inside ITB conference on the 6th of September, 2022 in the Europa Event Center, Budapest. The program series of the conference aims to spread information...

Tuesday, 23. November 2021.

After a two-year omission our team cannot wait to finally meet you again at Cisco Live 2022 in Amsterdam, from February 7-11.

Tuesday, 23. November 2021.

In June 2022 TC&C will be a part of the Cisco Live conference in Las Vegas, Nevada, where you can gain the knowledge and skills that can make a powerful...

REQUEST A DEMO