New CARIN deployment in the finance sector in Brazil

The Brazilian financial-advisory firm BR Partners chose TC&C’s award-winning CARIN Unified Compliance Recorder for the compliance recording of their SIP-based Cisco  SRTP unified banking communications, including the encryption and digital signing of the communications records.

ING Insurance chooses CASpro again

CASpro, the professional call accounting system already proved its outstanding qualities for ING, so it was an evident step that ING chose it again for their recently deployed separate Cisco unified communications system.

Advanced solutions for contact center optimization at Novartis

TC&C's CCinfo wallboard system for Cisco UCCX and CCtime work time manager software was chosen and implemented at Novartis Hungary.

Comprehensive recording at Brazilian brokerage

The Brazilian brokerage institute Flow Corretora de Câmbio TVM S/A has decided for the award-winning CARIN Unified Compliance Recorder.

Dreher Breweries uses CASpro

Dreher Breweries, a subsidiary of SABMiller, is the latest company to choose TC&C's CASpro call accounting system for their 600-extension Cisco IP telephony installation.

Besides Dreher, hundreds of satisfied customers benefit from CASpro's robustness and flexibility.

CASpro at Cetelem

International financial services corporation Cetelem Hungary, a subsidiary of BNP Paribas, headquartered in Paris, chose CASpro to control their telecommunication costs.

When performance matters - CARIN for a large publishing house

TC&C's CARIN Unified Compliance Recorder was chosen by and implemented at Mladinska Knjiga.

New CARIN reference in the City of London

New Star Institutional Managers Limited in the UK is using CARIN to cover the compliance recording needs of its unified communications system, including IP dealer boards.

National Police of Colombia – Comprehensive compliance recording with CARIN

The National Police of Colombia (Policía Nacional de Colombia) has decided for the award-winning CARIN Unified Compliance Recorder to comply the strict requirements for compliance recording of SIP-based SRTP unified communications, including the encryption and digital signing of the communications records, imposed by local law.

Global clothing retailer uses CCinfo

A Swedish clothing retailer known worldwide for its fast fashion clothing offerings for women, men, teens, and children is now using CCinfo.

Dealer board and recording system for Erste Bank

TC&C was selected on a tender from Erste Bank Hungary to replace dealer boards and the recording system used by their brokers at the Treasury. 

ING Bank selects CASpro

ING Bank Hungary, a subdiary of Dutch banking icon ING Bank, selected CASpro for the call accounting of its Avaya phone system with 500 extensions.

Winterflood migrates to CARIN

Leading London-based liquidity provider Winterflood migrated their entire existing recording system to CARIN to gain all the benefits of a fully integrated call recording system for their IP dealer boards. 

Partnership with IP Trade

IP Trade S. A. and TC&C Ltd. have signed an agreement to resell IP Turrets in the East Central and South-East Europe Region.

TC&C at Cisco Live 2011 in London

Thank you for visiting our booth at Cisco Live 2011 in London. 

CARIN's version 4.1 also Cisco Compatible

It is the fourth time that CARIN has been tested and verified by Cisco as compatible with the then-current versions of Cisco Unified Communications Manager-- recently with the CUCM version 8.0.

CASpro for the Government in Oman

TC&C’s professional call accounting and billing solution is getting more popular in the Middle East.

Ktimatologio S.A. - Contact center workforce optimization with CISconn

Ktimatologio S.A. is a public company in Greece responsible for the study, development and operation of the Hellenic Cadastre. 

Rivington Street Holdings' call recording operation unaffected by fire

Rivington Street Holdings offices in Worship Street have been affected by a fire that broke out in the early morning of 11 March 2010. The Company has implemented its extensive Disaster Recovery Plans including TC&C’s call recording suite called CARIN to reduce the impact on its day-to-day business.

GSK-Biologicals increases productivity with CISconn

CISconn is part of the GSK-Bio’s amazingly organized IT infrastructure from now on.

Budapest Airport prepares for further growth with Carin

Budapest Airport Zrt. has launched its expansion and modernization program at Ferihegy airport during which Carin the award-winning call recording system of TC&C has been deployed. 

CASpro selected for Hungarian Television

Hungary's national public-service television Magyar Televizio (MTV) decided to use CASpro, the professional call accounting system of TC&C to provide call accounting and billing functions for the whole organization including 1900 employees.

TC&C at Cisco Live 2010, Las Vegas. Thank you!

Thank you to all who visited the TC&C booth where Carin, the award-winning Unified Recorder for ALL media communications was showcased. 

TC&C achieves Advanced Unified Communications

TC&C has met all criteria and resource requirements for Advanced Unified Communications. 

TC&C re-certified as a Cisco Premier Partner

TC&C LTD. has been re-certified as a Cisco Premier Certified Partner.

TC&C achieves Express Foundation

TC&C has met all criteria and resource requirements for Express Foundation. 

Visit TC&C at Cisco Live 2010 in Las Vegas

At Cisco Live, you can gain the knowledge and skills that can make a powerful difference in your career — whether you participate in-person or online via Cisco Live Virtual. You get the industry’s best education and training, and you can connect with like-minded colleagues from around the world.

Thank you for visiting us at Cisco UC 8.0 in Budapest

Thank you for visiting our booth at Cisco UC 8.0 in Budapest.

Thank you for visiting us at Cisco Live 2010 in Barcelona

Thank you for visiting our booth at Cisco Live 2010 in Barcelona. 

Innovative Call Recording Solution Provider TC&C Releases Free Speex decoder

Innovative call recording solution provider TC&C releases free Speex decoder. The audio codec allows users to play back open source Speex-encoded files in any player compatible with Microsoft DirectShow.

New, innovative speech analysis methods for customer retention

TC&C Ltd. and Nextent Informatics Co. have signed a strategic agreement. The goal of the cooperation is to create an integrated solution that automatically evaluates telephone conversations from customer contact centers in order to support the following strategic initiatives: customer retention, increased sales and more effective quality assurance.

Cisco Roadshow with TC&C in Sweden

TC&C Nordic exhibits on Cisco ITchange roadshow in Sweden and You are invited!

Cisco Worldwide Collaboration Partner Summit 2009

TC&C was invited to Cisco Worldwide Collaboration Partner Summit 2009 San Francisco, California, USA November 9–11, 2009. The Cisco Worldwide Collaboration Partner Summit is a gathering of an elite group of Cisco’s worldwide partners and Cisco solutions experts who are making this transformation possible. The invitation only event will take place at Hilton San Francisco, 333 O'Farrell Street, San Francisco, CA.

BroadSoft Connections 2009: Voice & Vision

TC&C exhibits at BroadSoft Connections 2009: Voice & Vision, the premier event for Broadsoft customers and partners. The event takes place on 25 – 28 October 2009 at The Phoenician, Scottsdale, Arizona.

TC&C becomes a Cisco Developer Network - Solution Developer Partner

TC&C becomes a Solution Developer in the Cisco Developer Network Program. The second highest participation level in the new developer partner program ensures that our customers and partners will receive robust set of technical and marketing resources to help grow their business and reach new routes to market and revenues, in collaboration with Cisco. It also shows TC&C's strong historical commitment and investment in working and collaborating with Cisco and TC&C has a proven track record of gaining market traction and addressing customers’ business needs.

Cisco authorized TC&C as a Premier Certified Partner

Cisco Systems, the worldwide leader in networking for the Internet, has authorized TC&C as a Premier Certified Partner.

Trio User Group 2009

Finally time to meet again! This year the Trio User Group meeting takes place in Gothenburg, Sweden September 1-2, 2009. As usual Trio offers two days filled with tips, tricks and other essentials that you don´t want to miss out on. TC&C will excibit this year at the Trio user group meeting.

TC&C Releases Carin 4.0

TC&C, the global provider of the award winning call recording suite for voice, video and telepresence, announces the general availability of Carin 4.0.

Visit TC&C at Cisco Live 2009 in San Francisco

The industry’s best training and networking opportunities for IT and communications professionals are at Cisco Live 2009, June 27 through July 2, in San Francisco.

New dial-in recorder is available

TC&C is announcing the general availability of a new Carin recording module, called dial-in recorder. The dial-in recording module provides a dial-in recording service by enabling users to make a conference call with the recorder independent of their location or phone/device.

Brother International improves CCinfo

Brother International Corporation is one of the premier providers of products for the home, home office and office. The Ireland corporate office was the first to upgrade to version 2.1 of CCinfo to enjoy the excellent improvements in the new version.

New Cisco ISPN/SIP Webinar

Join us for the next TC&C and Cisco session to find out more about CARIN, the Cisco compatible call recording suite of applications under the Cisco Solution Incentive Program (SIP).

Generali implements CARIN

Generali implements the award winning call recording suite, Carin, in various departments as a general voice recording solution for the company. This project proves TC&C's vision of providing general, unified recording solutions for the enterprises to lower TCO and increase ROI by ensuring the same recording functionality across the entire organization independent of the location or network architecture.

New recording solution for Avaya customers

TC&C proudly announces the general availability of the Carin unified recording suite for Avaya solutions. The new recording module is capable to record DCP and Avaya H.323 IP phonesets using the Avaya Application Enablement Services (AES) server and the Avaya Communication Manager (CM) new RTP forking feature introduced in CM 5.0 and AES 4.1. This recording method does not require service observing or single-step-conference, thus eliminates the expensive licenses and limitations.

Vodafone deploys CARIN

Vodafone, the world's leading mobile telecommunications company, deploys the award winning call recording platform, CARIN, in its operation center.  With this and other enhancments, Vodafone is looking to quickly make this location a truly world class operation center that delivers high quality transaction solutions and reporting across the fields of finance, procurement and human resources in the entire Vodafone group.

Fenaco boosts contact center performance with CCinfo

CCinfo helps the contact center agents of Fenaco to stay informed and motivate by using the newest features of our web-based wallboard application.

Thank you for visiting us at Cisco Networkers 2009!

Thank you for visiting our booth at Cisco Networkers 2009 in Barcelona. We were delighted to see the great interest and positive response we received for our products.

20th January, Cisco ISPN Webinar

Join TC&C and Cisco for an informative webinar about the CARIN call recording suite of applications available through the Cisco Solution Incentive Program. This program provides Cisco certified resellers with the potential to recoup their business and sales investments more quickly and earn higher discounts for registered solution sales.

Netonnet deploys CARIN

One of the largest Nordic e-commerce companies, Netonnet deploys IP contact center solution. 22 agents are handling 14 000 customer calls on an average day. The complete solution delivered by integrator powerhouse Atea is built on Cisco and Netwise IP contact center products.

Cisco Expo Sweden 2008

Our Stockholm office was exhibiting at the Swedish Cisco Expo in Stockholm in the great Winter Garden of Grand Hotel, Stockholm.

CARIN's latest version successfully certified for Cisco Unified Communication Manager 6.1

CARIN has successfully passed the Cisco interoperability and verification tests for Cisco Unified Communication Manager 6.1.

New recording technology for Cisco Unified Communication systems

TC&C has introduced a new recording technology for Cisco Unified Communication Manager 6.x systems, which is now generally available. The new recording method utilizes special features of the Communication Manager introduced in version 6.0. This method integrates call recording and silent monitoring features into CUCM.

TC&C will be exhibiting at CIPTUG 2008 Annual Conference

CIPTUG 2008 is being held at The Gaylord Palms Resort & Convention Center in Orlando, Florida November 10th -13th. At CIPTUG 2008 you will get to choose from over 85 workshops, customized Unified Communications panel and roundtable discussions, pre-conference training courses industry Special Interest Group meetings, and an informative and fun Partner Pavilion with over 65 Cisco Partners exhibiting including TC&C.

Join TC&C at Cisco Expo Sweden

Save the date in your calendar for the upcoming show - Cisco Expo 2008 Sweden. During Cisco Systems' annual conference we would like to invite your company to visit us where we will highlight our latest Cisco compatible solutions.

Join TC&C at Cisco Expo Romania

Join us at Cisco Expo 2008 to discover how Cisco industry solutions can enable you to evolve to an intelligent information network that will transform your business, accelerate your applications, and increase your efficiency and profitability.

Thank you for visiting with us at Cisco Live 2008

Thank you for visiting with us at Cisco Live 2008, in Orlando, FL. TC&C was overwhelmed with the response we received for our newest innovation, a needed solution supporting Cisco TelePresence. TC&C has developed a real time, full resolution Cisco TelePresence recording solution. CARIN the award wining call recording suite is able to fully integrate with Cisco TelePresence.

TC&C joins Intel Software Partner Program

In today's fast-paced, competitive and imaginative world, the needs of the end-user continue to increase with higher expectations for innovative solutions from the hardware and software technology companies. To address these needs, software developers must collaborate closely with hardware technology makers to deliver the next breakthrough, creative solution.

CISconn SAP connector at Pepsi

TC&C deployed CISconn the connector for mySAP CRM and Cisco Unified Contact Center Express at PepsiCo (Compa?Ă­a de Bebidas PepsiCo - Espa?a (PBG Spain)) together with Unitronics Comunicaciones, S.A.

New Intelligent Recording Solution for Converging Trading Floors

IP Trade and TC&C team up to provide enhanced recording solution for IP Trading Rooms.

Seamless recording is vital for trading where legally required, not only to record and archive calls - sometimes for several years - but to be able to easily search and retrieve them on request regardless of trader location.

CARIN video call recording for Cisco TelePresence

TC&C introduced the newest innovation: a real time, full resolution Cisco TelePresence recording solution. CARIN award wining call recording suite is pioneering in video recording and now integration for Cisco TelePresence is developed as well to handle life-size, ultra high definition video images with spatial audio.

TC&C deploys Cisco UCC for Euronet

TC&C has successfully deployed Cisco UCC solution for Euronet partnering with S&T. The implementation was taking place in Prague in Checz Republic and more countries will follow. The award winning call recording solution, CARIN, was also part of the project.

New TC&C office in Romania

TC&C is expanding its sales, marketing and product support to the Romanian market by opening its office in Oradea.

Thank you for visiting us at Cisco Networkers 2008

Thank you for visiting our booth at Cisco Networkers 2008 in Barcelona. We were delighted to see the great interest and positive response we received for our IP telephony products.

Visit official Cisco Networkers site

TC&C has been approved for ISO 9001:2000 certification

TC&C has been approved for ISO 9001:2000 certification by TÜV Nord. For TC&C, the receipt of ISO 9001:2000 certification, the most widely recognized international standard for quality management systems, is an important step in maintaining its leadership position in the industry.

TC&C will be exhibiting at Cisco Networkers 2008 in Barcelona

Save the date in your calendar for the upcoming tradeshow - Cisco Networkers 2008. During Cisco Systems' annual user conference we would like to invite your company to visit our booth E64 of World of Solutions where we will highlight our latest Cisco compatible solutions.

TC&C receives CIPTUG President’s Technology Award

TC&C received the prestigious President’s Technology Award at the Cisco IP Telephony User Group (CIPTUG) 2007 Annual Conference in Austin, TX. This award was presented to TC&C for the CARIN IP Video Call Recording solution built for the Cisco platform that was entered into the Application Bake-Off competition.

Thank you for visiting us at CIPTUG 2007 Annual Conference

Thank you to all those who visited our booth at the Cisco IP Telephony User Group (CIPTUG) 2007 Annual Conference in Austin, TX. We were delighted to see the great interest and the many positive responses we received for our IP telephony products showcased at the conference. Congratulations to the three winners of our Passport Program Prizes!

Raiffeisen Bank deploys CARIN on its nation-wide network

TC&C proudly announces that Raiffeisen Bank deploys the award-winning call recording solution, CARIN, on its nation-wide IP telephony system. During the bid process, the bank has choosen CARIN against many other competitors including a world-wide recognized one.

TC&C will be exhibiting at CIPTUG 2007 Annual Conference

Be with us at the Cisco IP Telecommunication User Group (CIPTUG) 2007 Annual Conference October 29 November 1 in Austin, TX in booth #331.

Thank you for visiting us at Cisco Expo Poland

Thank you for visiting our booth at Cisco Expo in Warsaw. We were delighted to see the great interest and positive response we received for our IP telephony products.

Visit official Cisco Expo Poland site

TC&C will be exhibiting at Cisco Expo Poland

Save the date in your calendar for the upcoming tradeshow - Cisco Expo Poland 2007. During Poland's biggest network conference we would like to invite your company to visit our booth and come to our presentation at 15:45 on Friday in room HM9+11 where we will highlight our latest Cisco compatible solutions.

Thank you for visiting us at Gitex!

Thank you for visiting our booth at the GITEX Technology Week in Dubai. We were delighted to see the great interest and positive response we received for our IP telephony products.

TC&C will be exhibiting at GITEX in Dubai

Join us at GITEX - The Leading International IT Trade Event for Enterprise and SMBs for the Middle East, Africa and South Asia. Between Sept 8-12 2007 the latest technology & services will be highlighted from international manufacturers and suppliers including TC&C.

Thank you for visiting us at Networkers at Cisco Live!

Thank you for visiting our booth at the Cisco Networkers 2007 Conference in Anaheim, CA. We were delighted to see the great interest and positive response we received for our IP telephony products showcased at the conference.

New CARIN system in the government sector

Hungarian National Development Agency improves quality with CARIN call recording solution. The CARIN system is deployed to record all types of calls in the contact center of the agency and provides a single infrastrucutre to search and play back recordings. So supervisors are able to constatntly monitor and evaluate the quality of the interactions.

TC&C will be exhibiting at Networkers at Cisco Live

Join us at Cisco's annual training event, Networkers at Cisco Live, July 22-26 in Anaheim, California. Save the date for world-class training, unparalleled industry networking, and exciting technology exploration. Visit us in booth #948 to see our latest solutions. Early Bird registration opens April 3, 2007.

TC&C deploys Cisco Unified Contact Center for Erste Bank

TC&C deploys Cisco Unified Contact Center solution to Erste Bank. Erste Bank is Central Europe's foremost financial services group. It provides banking, investment, loans and insurance services, and focus on consumers and small to medium-sized companies.

TC&C deployed CASpro for Central Bank of Hungary

TC&C has successfully deployed CASpro call accounting system for Central Bank of Hungary. This project has showed again the strength of TC&C in the financial sector, where reliability, security and performance are key issues, as in TC&C's applications.

TC&C exhibits at Cisco Networkers 2007, Cannes

TC&C will exhibit its premier products at Cisco Networkers 2007 Conference January 30 - February 2 in Cannes, France in booth #E1 (Unified Communications World).

TC&C deploys Cisco UCC at DIMENZIO Group

TC&C deploys Cisco Unified Contact Center Express at DIMENZIO Group. DIMENZIO Group provides insurance services in Hungary and handles over €240 million assets.

LiteScape teams with TC&C

LiteScape teams with TC&C to enrich its unified communication solutions with IP call recording to tap billion dollar call center market and more.

CARIN helps improve MasterCard in Iceland

The MasterCard operation, Kreditkort hf., is the Icelandic leader in payment solutions, issues MasterCard credit cards, multi-currency B2B cards and supports Icelandic banks issuing MasterCard credit cards and Maestro debit cards. Kreditkort, a company known for innovative solutions when it comes to servicing merchants, implemented the CARIN recording solution to comply with regulations and improve its service quality.

TC&C on Cisco Expo 2006 in Stockholm

TC&C Nordic will sponsor Cisco Expo 2006, Stockholm as a Silver partner. The expo will be held in Berns, Berzelii Park, Stockholm on October 24, 25. TC&C is looking forward to meeting customers, partners and Cisco experts at this prominent exhibition.

TC&C on CIPTUG 2006 Annual Conference, Phoenix

TC&C will be exhibiting its premier products, CARIN and CISconn at the Cisco IP Telecommunication User Group (CIPTUG) 2006 Annual Conference October 9–12 in Phoenix, AZ in booth #329. The CIPTUG Annual Conference is the only event of the year focusing strictly on Cisco IP Communications products, bringing together hundreds of companies and professionals for a week of learning, knowledge sharing and networking.

TC&C has joined CIPTUG

TC&C, a Cisco Technology Developer Partner, has joined Cisco IP Telephony User Group (CIPTUG). CIPTUG is the official organization for anyone using Cisco IP telecommunications products. By joining CIPTUG, TC&C can help CIPTUG members get more information about our products and have access to our wide knowledge base and experience.

TC&C on Cisco Networkers 2006, Las Vegas, Thank you!

Thank you to all those who participated and came by to check out the TC&C Booth. See you later this year October 8-12 at CIPTUG in Phoenix, AZ and next year in Anaheim, CA for Networkers 2007!

TC&C on Cisco Networkers 2006, Las Vegas

TC&C will be exhibiting its premier products, CARIN and CISconn at the North American Cisco Networkers 2006 Conference June 18–23 in Las Vegas, NV in booth #238.

TC&C Nordic office opens

After Budapest and New York, TC&C opens its third regional office in Stockholm, the high tech capital of Northern Europe. This strategic move is designed to position TC&C’s operation into the heart of European IP communication development.

AUVA has choosen CARIN

Getronics Austria, the new Valued Partner of TC&C successfully implemented CARIN recording solution at AUVA (Austrian Social Insurance for Occupational Risks).

TC&C USA office opens

TC&C, as a Technology Developer Partner of Cisco Systems, is expanding its sales, marketing and product support to the North American market by opening its office close to New York City.

TC&C on CeBIT

TC&C exhibited at CeBIT Hannover, the largest IT tradeshow on the world.

CARIN in Reykjavík

CARIN makes hit in Reykjavík. The call recording product was presented on a conference and exhibition organized by TC&C's Icelandic partner, the Cisco Silver Partner, Sensa.

Innovation Partner of the Year 2005

The "Innovation Partner of the Year 2005" award was granted to TC&C. Randy Pond, SVP and Róbert Budafoki, MD appreciated TC&C's innovative applications developed for Cisco's IP communication solutions.

CARIN replaces well-known call recorder at OTP Bank

TC&C proudly announces that OTP Bank (one of the largest Central European banks) has replaced a well-known IP telephony call recorder system with CARIN Enterprise.

CASpro at Citibank

TC&C deploys CASpro call accounting system at Citibank. The system will include the latest CASpro version, which contains numerous feature improvements like encrypted CDR transmission between the data collector (CASpro xdRpost Client) and the CASpro Application server. The centralized call accounting system will provide full tarrification for 40 PBXs from various vendors.

Cisco Networkers, Cannes

TC&C has exhibited on Cisco Networkers conference again. The conference was held in Cannes, France. We would like to congratulate to Mr. Sigur?ur Magnús Jónsson (from SENSA, our Icelandic reseller partner), who has won our prize, the iPod nano.

CARIN in Erste Bank

Erste Bank has deployed CARIN Enterprise call recording system. The Erste Bank group a well-known name on the Central-European banking market with a 180 years history in Austria.

Ciscoexpo in Budapest

TC&C as a Cisco IPT software development expert will give a lecture on Cisco CallManager APIs and applications. The Cisco Expo 2005 will be taken place at MOM Park UCI Palace Movie Theatre from November 23 to 24 at Budapest, Hungary. Meet you there!

Cisco Systems and TC&C held together a press conference

Cisco Systems and TC&C held together a press conference about latest software solutions for Cisco IPT. CARIN call recorder application, CASpro call accounting system and the latest success - Cisco IPCC Express and SAP CRM middleware software were discussed.

Schneider Trading has deployed CARIN Enterprise

London based trading company, Schneider Trading has deployed CARIN Enterprise call recording system.

CASpro at Microsoft

Software technology giant, Microsoft corporation deploys CASpro call accounting system. The lastes CASpro 2.1 includes effective functions like real-time notification about cost-limit overflows, sending reports in e-mail, etc.

Ernst & Young Hungary has deployed CARIN Enterprise

Ernst & Young Hungary has deployed TC&C's Cisco Compatible call recorder system, CARIN Enterprise edition to provide on-demand recording feature to all company employees. Ernst & Young has also choosen CASpro call acount system to easily manage telephony costs. The project was organized by LNX, TC&C's Hungarian system integrator partner.

CARIN at ProcreditBank Bulgaria

ProcreditBank Bulgaria has implemented CARIN Express edition to record all phone interactions in the new Cisco IP Contact Center. The installation and configuration was managed by Paraflow, Bulgarian partner of TC&C.

Tolvumidstod Sparisjodanna (Iceland) deploys CARIN Enterprise

Tolvumidstod Sparisjodanna (Iceland) deploys CARIN Enterprise call recording system for Cisco CallManager. Tolvumidstod Sparisjodanna, the Computer Centre for Icelandic Savings Banks was formed from the savings banks’ computer departments.

TC&C's products were deployed at Hungarian News Agency

Cisco Systems released a success story about Hungarian News Agency, where TC&C's products were deployed. The news release highlights CASpro call accounting software and CARIN call recording application.

MBU, the Croatian company uses CARIN Express

MBU, the Croatian company specializing in IT engineering and interbank services uses CARIN Express. The call recording system has been implemented by Teched, a Croatian partner of TC&C.

CASpro 2.0 at Hungarian Central Statistical Office

The newest user of TC&C's call accounting solution, CASpro 2.0 is the Hungarian Central Statistical Office. An institute that really knows what accuracy means...

CASpro upgrade at the Hungarian Parliament and the Office of the Deputies

The Hungarian Parliament and the Office of the Deputies have upgraded its call accounting system to CASpro 2.0. The latest version of TC&C's fully comprehensive call accounting solution is available since January, 2005.

Cisco Networkers 2004, Cannes

TC&C successfully presented CARIN call recording solution for Cisco IPT on Cisco Networkers 2004 in Cannes, France. There was quite a good turnout at TC&C's stand, where conference visitors could get acquainted with CARIN and its latest features including video telephony recording.

Hungarian News Agency (MTI) makes use of the benefits of CARIN

Hungarian News Agency (MTI) makes use of the benefits of TC&C's innovative call accounting and recording solutions. TC&C deploys CASpro call accounting system and CARIN call recording system for the latest Cisco CallManager 4.1 solution.

A Serbian partner, Comutel deploys CARIN

TC&C's Serbian Partner, Comutel deploys CARIN call recording system for Serbia BroadBand. The system will record calls in Cisco IPCC Express (IP Contact Center) environment.

New CASpro references!

New CASpro references! TC&C deploys CASpro call accounting system at Raiffeisen Bank and CIB Bank (Gruppo Banca Intesa). Both system will be deployed in Cisco CallManager environment.

CASpro at Office for Agriculture and Rural Development

TC&C deploys CASpro call accounting system at Office for Agriculture and Rural Development (MVH) in cooperation with Synergon. The call accounting system will cover 20 sites with more then 20 gateways and 1500 extensions in a Cisco CallManager environment.

TC&C deploys CARIN Enterprise for ING Hungary

TC&C deploys CARIN Enterprise call recording system for ING Hungary. The system will record 38 extensions in a Cisco CallManager environment.

TC&C on IT2004 conference

TC&C on IT2004 conference. One of the most important IT related conference in Hungary was held in Visegrad. TC&C exhibited CARIN call recording system at the Innovative Solution of the Year section.

TC&C deploys CARIN Express for ISC Hungary

TC&C deploys CARIN Express call recording system for ISC Hungary, a subsidiary of IBM Hungary. ISC Hungary is an IT outsoucring company, which deployed a Cisco CallManager Express to handle help desk contacts. The deployment will include a special CARIN feature, which enables the contact center to route voice mail calls to CARIN system and record them as usual calls. In this way voice mail messages are kept and can be searched or played back in the same system (there is no need to use separated system for call recording and voice mail in the contact center).

TC&C successfully finished a pilot project at Raiffeisen Bank

TC&C successfully finished a pilot project at Raiffeisen Bank. In the pilot project TC&C demonstrated the interoperability of CARIN call recording and CASpro call accounting systems with Cisco CallManager and Aphona Flash PBX.

CARIN - successfully passed interoperability testing with Cisco CallManager

TC&C's VoIP call recorder - CARIN - successfully passed interoperability testing with Cisco CallManager. Through the rigiourus testing at Cisco network lab, CARIN achieved Cisco Compatible product status.

CARIN Desktop Edition for mobile contact center agents at MOL

TC&C ships the unique CARIN Desktop Edition for mobile contact center agents at MOL. CARIN Desktop Edition enables remote or mobile workers to record contact center calls on their workstation. CARIN Desktop application is installed on the PC, which is connected to the IP phone PC port. Recorded sound files are transcoded/compressed after terminating the call and then uploaded to the CARIN Central Controller server.

TC&C's advanced service portfolio is available

TC&C announced the availability of its advanced service portfolio, which includes the new software integration service for Cisco IPCC Express contact center systems.

Integrated contact center was deployed at MOL

TC&C partnering with IBM deploys an integrated contact center system at the largest Central European oil company, MOL. The system is based on Cisco's best-in-class contact center solution, IPCC Express Edition. At first stage the system will include: 50 agents, 150 trunk ports, CARIN call recording system and CIS_conn server (for SAP integration).

Upcoming Events

Tuesday, 12. July 2022.

Meet TC&C’s Team at the Inside ITB conference on the 6th of September, 2022 in the Europa Event Center, Budapest. The program series of the conference aims to spread information...

Tuesday, 23. November 2021.

After a two-year omission our team cannot wait to finally meet you again at Cisco Live 2022 in Amsterdam, from February 7-11.

Tuesday, 23. November 2021.

In June 2022 TC&C will be a part of the Cisco Live conference in Las Vegas, Nevada, where you can gain the knowledge and skills that can make a powerful...

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