Hilti delivers cutting-edge technology, software and services to support the professional building-industry. TC&C is honoured to keep on providing Hilti the right tools to fulfill their mission to build a better future.
Hilti’s main focus is on their customers, so the company maintains their very own direct sales team, which includes large contact centers dealing with over 200,000 interactions on a daily basis online, over the phone and within Hilti’s website.
CARIN, our compliance recorder, suits all kinds of organizations, from small businesses to front-runner enterprises, due to its advanced security and compliance features, integrability and scalability options.
The CARIN Recording Solution delivers centralized management of all integrated functionalities including recording all communication channels, reports, security settings, reporting and archiving schedules and system management tools.