Vodafone, the world's leading mobile telecommunications company, deploys the award winning call recording platform, CARIN, in its operation center. With this and other enhancments, Vodafone is looking to quickly make this location a truly world class operation center that delivers high quality transaction solutions and reporting across the fields of finance, procurement and human resources in the entire Vodafone group.
The operations center will ensure the global company is able to manage resources and information much more effectively. This will play an important part of Vodafone achieving it's key strategic goals.- Solutions
- Solutions
46. title::
CARIN - Compliance Recording and Analytics for Unified Collaboration46. title::
ccInfo - Contact Center Performance Visualization, Wallboard Application46. title::
ccConn (CISconn) - Contact Center Integration, SAP CRM Connector46. title::
CASpro - Controlling Telecommunication Costs with Call Accounting System46. title::
ccTimer - Managing and scheduling Cisco UCCX IVR application parameters46. title::
ccDialer - The automatic dialer for Cisco UCCX & UCCE
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